Shipping policy
Shipping Policy
At Febccanada, we are committed to delivering your order promptly, securely, and with care. This policy explains how we ship your purchases.
Processing Time
Orders are typically processed and dispatched within 1–3 business days. During peak seasons or promotional events, processing may take slightly longer, and we appreciate your patience.
Delivery Time
Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery windows are shown at checkout. Once dispatched, delivery may be subject to carrier delays beyond our control.
Shipping Rates
Shipping costs are calculated at checkout based on the destination and the weight of your order. Free shipping may be offered on qualifying orders, as indicated at checkout.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email containing a tracking number so you can follow your package's journey in real time.
Address & Delivery Issues
Please review your shipping address carefully before completing checkout. We are unable to redirect an order once it has been dispatched. If your package is lost or damaged in transit, please contact our customer service team at support@febccanada.com and we will do our best to assist you.
If you have any questions about shipping, please contact us at support@febccanada.com.